Privacy Policy

Your Data Privacy & Security

Last updated: November 2024

At WISEPIM, we prioritize your privacy and data security. As a product information management platform, we only handle product data that you explicitly share with us. We do not collect, process, or store any sensitive customer information, order details, or transaction data from your e-commerce operations. We are fully GDPR compliant and committed to maintaining the highest standards of data protection.

Information We Don't Collect

  • Customer personal data from your e-commerce platforms
  • Order information or transaction data
  • Payment details or financial information
  • End-customer contact information
  • Sensitive business metrics or analytics

Data We Do Collect

  • Basic account information (email, name, company)
  • Product data and metadata you explicitly upload
  • Platform usage statistics to improve our service
  • Technical information needed for functionality

GDPR Compliance

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to data portability
  • Right to object to data processing
  • Transparent data processing practices

Data Protection

  • Data encrypted in transit and at rest
  • Regular security audits and penetration testing
  • Strict access controls and authentication
  • EU-based data centers for European customers
  • Data processing agreements available

Data Processing Location

For our EU customers, all data is processed and stored within the European Union in compliance with GDPR requirements. We maintain strict data sovereignty and ensure that your data remains within your specified geographical region.

Contact Our DPO

For any privacy-related questions or to exercise your GDPR rights, please contact us at:

[email protected]

This privacy policy is regularly reviewed and updated to ensure continued compliance with data protection regulations.